How fast can Moxy start after we approve a quote? +
Most Greater Phoenix accounts start within a week of approval. We use the gap to walk your space with the assigned crew, finalize the task plan, and set access procedures, so visit one already runs like visit fifty.
Are you insured and bonded? +
Yes to both, and the certificates reach your compliance folder before we ever unlock a door. Crew members are screened and carried on our policies, so no unvetted day labor sets foot in your building.
Do you make us sign a long-term contract? +
No. Moxy earns the renewal with the work. Service agreements define scope and pricing, and you can adjust or exit with simple notice. Vendors who need handcuffs are telling you something.
What areas do you serve? +
The full Greater Phoenix valley: Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, Goodyear, Surprise, and the communities around them. If you are near one of those, ask; the answer is usually yes.
What makes your steam cleaning different from regular deep cleaning? +
Heat. Pressurized steam sanitizes at temperatures that neutralize bacteria and lift embedded grime without harsh chemicals, which matters in clinics, kitchens, gyms, and anywhere chemical residue is a problem. It is our signature service and most clients schedule it in recurring cycles.
When do your crews actually work? +
Whenever your doors are closed, which is how most clients prefer it. Overnight, pre-dawn, and split shifts are all standard here. If you would rather have visible care during the day, our porter service covers that instead.
What do your quotes include, and what do they cost? +
Every quote is free, written, and itemized after a short walkthrough or call. Pricing depends on square footage, frequency, and scope, and the number we quote is the number you pay. No fuel surcharges appearing in month three.
Do you bring supplies and equipment? +
Everything: commercial equipment, microfiber systems, and eco-certified products. If your facility requires specific chemistry or fragrance-free lines, we source and use them at no drama.
Who do we contact when something needs attention? +
One dedicated contact who knows your account, reachable by phone or text. Requests, schedule changes, and special projects go through a person, not a portal that promises a response in five business days.
Do you serve residential customers? +
No. Moxy is commercial only, which is why our training, equipment, and scheduling fit businesses instead of stretching between houses and offices. If you need a referral for residential work we are happy to point you somewhere good.
